How can we help you?

If you have any questions about your product, please contact the Revell Control Service Team using the following contact options:

Revell Service Form

Please visit our Revell Service form at There you can directly create a Support Ticket for your concern.

Spare Parts

You can order spare parts for your product in the Revell Online Shop:

Service-Hotline: +49 5223 965-196

Customer service is provided by
Monday to Thursday from 08:00 to 16:00 and
Fridays from 08:00 to 13:00 o’ clock
to reach us *.

Support Email:

Alternatively, you can also contact the Revell Control Service for end users at any time via the above e-mail address.

Please note!

Depending on the volume of support, it may take up to 10 working days to answer your request. Please be patient and do not open any further support tickets in the meantime.

* Fixed line charges apply depending on the tariff of your telephone provider. Mobile telephony may be much more expensive!